Carol Bolton Betts, editor for the
Illinois Heritage Association, wrote an overview of The Small Museum Toolkit as
part of the IHA’s Technical Insert series.
The IHA has graciously allowed The Small Museum Toolkit to share this
introduction in seven blog posts during July and August. The posts will help
you to get to know about the content of the Toolkit from an outside
perspective.
While money matters, money isn’t everything. A museum may be well
funded, but if it is not organized and well managed it will encounter many
problems. The contributors to this book delve into several areas that require
astute management in a museum.
In chapter 1, Claudia J. Nicholson likens a museum’s building to
an important artifact; it must be cared for and made safe and secure for the
collections, staff, and visitors. She discusses policies that help to achieve
such security. Part of this involves obtaining proper insurance, and Nicholson
writes about the types of insurance that are recommended in a museum. Another
aspect of ensuring security is the generation of income. Renting out the museum
facility is sometimes a good way to accomplish this. Nicholson lists
considerations that will help a museum evaluate whether this is a desirable
move.
The remaining chapters of book 3 are devoted to management of the
people inside the museum building. Patricia Anne Murphy writes in chapter 2
about human resource administration. She covers policies and procedures that
will enable the small history organization to build and manage a great
administrative team. She tells what a personnel manual should contain and shows
how to write meaningful job descriptions for both paid staff and volunteers.
Murphy gives tips on evaluating job applicants and then providing an
environment in which employees and volunteers can flourish. In chapter 3,
Patricia L. Miller concentrates on the
importance of volunteers, who make a museum’s programs possible. While a board
member is the most important of volunteers, she writes, many other types of
volunteers are needed, including nontraditional ones such as youth, families,
and even distance volunteers, who may help via the Internet from their homes.
Miller tells how to recruit, train, nurture, evaluate, and recognize
volunteers. She advises about the legal and ethical concerns of dealing with
volunteers, and even covers how a volunteer may be let go, if that should prove
necessary.
Chapter 4 concerns the ways interns can assist a history organization.
Amanda Wesselmann provides valuable information on establishing an internship
program. After defining internships and discussing the characteristics of
interns, who are usually undergraduate or graduate students, she gives specific
steps for recruiting and managing interns. Unpaid internships are increasing
in the corporate world, but they have been commonplace for small museums.
However, Wesselmann suggests creative ways that interns can be compensated,
including through course credit. A good internship program should mutually
benefit the intern and the organization, and the author suggests meaningful
projects to accomplish this. She also recommends intern evaluation and
feedback.
In the
final chapter of book 3, Eileen McHugh ties together many sources that can be
organized to ensure a small museum’s survival, especially in times of dwindling
financial resources. Collaboration with other organizations—for example, nearby
museums, libraries, human service organizations, business associations,
schools, and fraternal organizations—is the key. After a museum examines its
own strengths it can create a successful partnership program with realistic
goals. In the end, all collaborative partners can learn much from evaluating
the project. McHugh gives details of two successful real-life collaborative
programs that can guide others.
Book
3 concludes with three appendixes that relate to several of the foregoing
chapters. Appendix A presents an application for employment; appendix B is a
sample application rating form for museum education and tour coordinator
candidates; and appendix C is an employee evaluation form.
Adapted
from Carol Bolton Betts, “An
Introduction to The Small Museum Toolkit,”
Illinois Heritage Association, Technical Insert 177 (May-June 2012). As a
volunteer, Ms. Betts has done editorial work for the Illinois Heritage
Association (illinoisheritage.org) since 1982. She was an editor at the
University of Illinois Press for twenty years, working primarily on books about
art and architecture, film, women’s history, and subjects related to the
history of Illinois. Earlier she served on the staff of the Philadelphia Museum
of Art and taught art history at Villanova University and at California State
University–Los Angeles.
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